Reggie's boyfriend dumps her just before the big dance. The boss won't let Sam off to attend a wedding. Mark argues to get the family car for a date. Using realistic vignettes, this program teaches an easy-to-apply procedure for settling disputes fairly and maintaining good relationships. The guide includes discussion starters plus directions for sociodramas and mindmapping.

"From intimate relationships to global politics, Sarah Schulman observes a continuum: that inflated accusations of harm are used to avoid accountability. Illuminating the difference between Conflict and Abuse, Schulman directly addresses our contemporary culture of scapegoating. This deep, brave, and bold work reveals how punishment replaces personal and collective self-criticism, and shows why difference is so often used to justify cruelty and shunning...

"Sandbox Strategies for the New Workplace provides a system to help professionals embrace and even welcome conflict with coworkers, bosses, clients, and others, by introducing the PLAY NICE sandbox strategy for dealing with conflict in a post-pandemic world"--Publisher.

Provides a range of techniques for communicating with unreasonable people by empathizing with their "crazy," using this counterintuitive method to change the dynamic of the conversation and become an ally rather than a threat.

Covers the basics of bullying, discusses the reasons people bully, and provides guidance for readers both dealing with bullies and identifying if they themselves are bullies.

Through an intriguing story of parents struggling with their troubled children and with their own personal problems, The Anatomy of Peace shows how to get past the preconceived ideas and self-justifying reactions that keep us from seeing the world clearly and dealing with it effectively. Yusuf al-Falah, an Arab, and Avi Rozen, a Jew, each lost his father at the hands of the other's ethnic cousins. As the story unfolds, we discover how they came

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Explores how conflict develops and has the potential to evolve into war, using real world examples.

Difficult employees are by far the worst part of a manager's job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players. Leading the Unleadable turns this seemingly...

"International consultant Adam Kahane . . . has come to understand that everything we think we know about collaboration--that it requires a harmonious team that agrees on where it's going and how it's going to get there--is wrong. On the contrary, the only way to get things done with diverse others is to abandon harmony, agreement, and control and to learn to work with discord, experimentation, and genuine cocreation. Kahane proposes a new approach...