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THE NEW YORK TIMES AND USA TODAY BESTSELLER!
The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE.
A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther—and faster—than ever before.
Likeable Social Media helps you harness the power of word-of-mouth
...The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
A Complete Guide to Building and Maintaining Green Roofs
Written by an industry expert in green roof design and installation, this GreenSourcebook presents all of the information you need to skillfully design, construct, and maintain green roofs. You will find a wealth of practical details gathered through real-world implementations and independent research.
Green Roof Construction and Maintenanceexplains how to design
...EXTREME SIX SIGMA: A new series that takes Six Sigma to the next level The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers—these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services. Written by
...Create dynamic Web pages complete with special effects using today's leading Web development language. JavaScript: A Beginner's Guide, Third Edition gives you step-by-step coverage of the fundamentals, including variables, functions, operators, event handlers, objects, arrays, strings, forms, and frames. You'll also learn about more advanced techniques, including debugging and security. This hands-on
...Enjoy your iPod, iPhone, and iTunes to the fullest!
Fully revised and updated, this easy-to-use guide covers the iPod touch, iPod classic, iPod nano, iPod shuffle, iPhone, and iTunes--including the App Store. Download music, podcasts, videos, games, and applications; load your calendar and contacts; select accessories; and connect to the Web. Discover how to easily manage your iTunes library, convert file formats, use networking features,
...Essential Skills—Made Easy!
Now you can create your own iPhone and iPod touch applications in no time. iPhone SDK Programming: A Beginner's Guide shows you how to use Cocoa Touch, the Objective-C programming language, and the Xcode development tools. This hands-on guide features several self-contained projects, with the corresponding Xcode available for download and modification. By the end of the book you'll be able
...Trace your family tree and discover your roots
Fully updated and revised, this bestselling genealogy guide helps you tap into the wealth of global ancestry records and offers proven strategies for both traditional and electronic research. How to Do Everything: Genealogy, Second Edition explores basic rules of genealogical evidence, evaluation of source materials, research methods, and successful techniques for web-based research.
...Bag the bargains and glam it up—go from frumpy to fabulous style without wounding your wallet! Everyone knows a woman who turns heads with her captivating style. Her clothes fit her body perfectly, her use of color is compelling, her shoes are to die for, and her accessories make her whole outfit pop with panache. Is she a fashion-industry insider? A millionaire? If she's smart, chances are she's a value vixen who's learned which styles
...Learn the fundamentals of Java 2 programming from renowned Java genius Herb Schildt. Discover why Java is the preeminent language of the Internet, how to use object-oriented programming, and how to write programs with the general form of Java. Coverage includes advanced topics such as inheritance, exception handling, the I/O system, applets, and much more.
Bestselling author and programming guru Herb Schildt brings you Java 2 essentials in this newly updated introductory guide. Covering the latest I/O classes and features, this book teaches you Java 2 fundamentals through hands-on projects, end-of-module reviews, annotated code samples, and Q&A sections.
New reading series brings foreign language acquisition into the 21st century
While the world produces more and more reading material each year, from magazines to newspapers to websites, why are most language learners still relying on contrived texts and classic literature for language acquisition? Providing entertaining contemporary texts in the original language, the Better Reading Language series is for those who want to brush up
..."Coach Pecknold has created a no-gimmicks system for teaching skills and strategy that gets players to the next level." —George Gwozdecky, head coach of the University of Denver men's ice hockey team, and 2005 National Coach of the Year Hard Core Hockey is an all-in-one guide to playing high-caliber hockey from a veritable who's who of the world's top coaches. Including advanced skating and stick-handling techniques, collegiate-level
...The shortest route to mastering verb conjugations
One of the greatest challenges in learning a language is mastering verb conjugations. The books in the unique Language Verb Drill series make it easier than ever for learners to meet that challenge.
Drilling, whether it's for learning a musical instrument, a sport, or a language, is an essential part of a sound education because repeated, concentrated practice makes specialized
...Verb! Plural noun! Adjective! See language in action and never forget a grammar point again! Through fun illustrations and colorful diagrams, you'll learn the essential points of grammar. Just Enough English Grammar Illustrated gives you visual cues to the parts of speech and their usage, so you'll know how to use them correctly when are speaking or writing in English.
New reading series brings foreign language acquisition into the 21st century
While the world produces more and more reading material each year, from magazines to newspapers to websites, why are most language learners still relying on contrived texts and classic literature for language acquisition? Providing entertaining contemporary texts in the original language, the Better Reading Language series is for those who want to brush up
...Go beyond Guten tag and add thousands of words to your German vocabulary
To communicate comfortably in German, you need access to a variety of words that are more than just the basics. In Practice Makes Perfect: German Vocabulary you get the tools you need to expand your lexicon and sharpen your speaking and writing skills. And how do you this? PRACTICE, PRACTICE, PRACTICE! Each chapter of this comprehensive book focuses
...Sharpen your French grammar with skill-building exercises
If you want to be proficient in French, you eventually have to clear the bothersome hurdle of grammar. The best way to conquer this obstacle is through hands-on experience. Covering all facets of French grammar—from prepositions and pronouns to verbal forms and tenses—French Grammar Drills helps you learn often-perplexing topics with fun and engaging exercises.
This
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