Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values. If we get the culture right, Hsieh believes, everything...

Why do we need creativity? The world is full of daunting problems, and so are our workplaces. We need solutions. While the scientific method we all learned in school has value for discovery, a similar process for invention is not widely taught-yet is a critical component of true innovation. Dr. Seelig's model for the "Innovation Engine" allows us to alternate between discovery and invention. It incorporates the internal strengths of imagination, knowledge...

"Two veteran remote managers draw on their pre- and post-COVID experience to offer pragmatic, proven advice for designing remote work environments where everyone thrives. Since the pandemic began, a staggering 64 million American workers have experienced working full-time from home. In 2020 and 2021, quick-fix solutions and emergency-transition plans allowed organizations to survive with remote work. Now Ali Greene and Tamara Sanderson want to show...

Offers advice on how to lead an organization into change, including establishing a sense of urgency, developing a vision and strategy, and generating short-term wins.

Seeing Red Cars is a full-length Star Thrower program that encourages audiences to focus on what they DO want instead of focusing on what they dont! By having a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization. Hosted by Laura Goodrich, trainer and consultant, this unique and engaging program helps audiences make better decisions, combat negativity, and create...

"In Leading Through Disruption, Andrew Liveris provides a new leadership paradigm for resilience and agility in a rapidly changing world. This book is a must-read guide for leaders in various sectors who are keen on not only ensuring current success, but protecting the planet's future for everyone. Liveris, who was recently chosen to lead the Brisbane 2032 Olympic Organizing Committee and is former Chairman and CEO of The Dow Chemical Company, presents...

What kind of leadership is needed when innovation is your competitive advantage? From her research on companies that have achieved breakthrough innovations, Professor Hill found a common leadership approach. Leaders at Pixar, eBay Germany, Google, HCL Technologies, and IBM, among others, build communities of people who are both "willing and able to innovate." They develop willing teams by pulling people together with a shared purpose, values, and...

"A book about problem solving in the workplace based on the author's artistic expertise"--Publisher.

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.

In the era of WFH, hybrid working and flexible hours, going to the office is no longer what it used to be. Many businesses and organizations, as well as the entire commercial real estate sector, are struggling to address their new workplace dilemmas in the aftermath of the COVID-19 pandemic. With the rise of diverse working practices and new technological innovations, the traditional office space no longer serves the needs of the workforce. And with...