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Author
Language
English
Formats
Description
"Stop complicating everything! Simple messages and ideas are more powerful, more memorable, and win people over. We often sabotage ourselves by using complicated words and ideas to make our message seem more important. Do you want your colleagues and customers to listen to you? Entrepreneur and teacher Ben Guttmann provides simple tools and practices to make everything you do and say work better by "keeping it simple""--Publisher.
Publisher
Kanopy Streaming
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Publisher
Kanopy Streaming
Language
English
Description
Giving feedback to your subordinates can improve their performance and make you look better as a leader. Receiving feedback can enhance your career and make your job more rewarding. Yet there is often a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of destructive behaviors. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow...
Author
Language
English
Description
Media guru and Emmy Award-winning correspondent Bill McGowan-coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication. He is also a trusted advisor in the C-suites of tech companies like, Facebook, Spotify, AirBnB, Dropbox and Salesforce.com. Saying the right thing...
Author
Language
English
Formats
Description
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations-whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international...
Author
Language
English
Description
"Leadership Mastery: Ten Steps to Unlock Your Full Potential" is a must-read for aspiring leaders, seasoned professionals, and anyone seeking to enhance their leadership abilities. It serves as a guidebook and mentor, providing invaluable insights and practical strategies that will inspire, empower, and guide readers on their leadership journey.
Author
Language
English
Formats
Description
Leaders! Are you facing a storm of change in your workplace?
Are your people anxious, confused, distracted, resistant or angry as they grapple with uncertainty?
Do you spend your days trying to implement and defend changes you can't control and may not even agree with?
Leadership is about people. Yet many leaders find themselves responsible for implementing change without ever being taught the foundations of HOW to support and lead people THROUGH...
Author
Publisher
Houghton Mifflin Harcourt
Language
English
Description
An inspiring program full of essential advice for spotlight lovers and wallflowers alike that will teach readers how to bring any crowd to its feet Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. Every interaction is a performance, whether you're speaking up in a...
Author
Language
English
Formats
Description
Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.
But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...
Author
Language
English
Formats
Description
This user-friendly book is filled with guidelines to help you write performance objectives, reviews, appraisals, and other performance documentation. The book's tips and tools help you find language that's clear, descriptive, objective, and acceptable in today's workplace. Examples, questions, and activities will help you learn on your own, with your team, or with others in your organization.
Author
Series
Language
English
Formats
Description
DON'T LET YOUR WRITING HOLD YOU BACK.
When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your...
Author
Language
English
Formats
Description
Joe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read 'Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending. Job hunters and professionals of every ilk-as well as fans of the hit FOX television series Lie to Me-will find many helpful and effective tips to reading body...
Author
Language
English
Formats
Description
The most successful leaders are story¬tellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you...
Author
Publisher
Crown Business
Language
English
Description
"In the bestselling tradition of Eats, Shoot and Leaves, a gently curmudgeonly but invaluable guide to the dos and don'ts of the workplace. Bestselling social historian Charles Murray has written a delightfully fussy -- and entertaining -- book on the hidden rules of the road in the workplace, and in life, from the standpoint of an admonishing, but encouraging, workplace grouch and taskmaster. Why the curmudgeon? The fact is, most older, more senior...
Author
Language
English
Description
Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business development: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed a visionary for his pioneering contributions to service...
Author
Language
English
Description
This book is about how one man successfully fights creditors and debt collection agencies in the one arena they fear most: the courts. The defendant has never lost a case. By using the right tools and documents, the defendant represents himself in court and wins case after case. Collection calls stop, court cases are dismissed, and defendant regains control over his finances. The book reveals techniques and tools used in the battle against debt collectors...
Author
Language
English
Description
The first edition of "New flow of General English" is in your hands. For preparing this book we have surveyed many students, understood their problem with English language and tried to sort them out as per the modern requirements. Today in spite of the fact that maximum time is devoted to the teaching of English, our schools have hardly succeeded in equipping the students with ability of speaking and writing even few correct sentences of their own....
Author
Language
Français
Description
Dans notre monde moderne, savoir écrire par courriel est devenu un art que tous les employés doivent désormais maîtriser... en plus du reste! Ce livre vous fait part des trucs et des astuces qui vous aideront dans les moments o vous aurez à rédiger (rapidement) des courriels.
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